Customer Service Workshop 2026
Organized by National Council on Teacher Retirement (NCTR)
The National Council on Teacher Retirement's (NCTR) Customer Service Workshop is designed for NCTR member agencies to exchange ideas, share best practices, and brainstorm...
- Dates
- Jun 22-24, 2026
- Location
- Chicago, IL
- Deadline
- May 29, 2026
- Attendees
- 500
- Vendors
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About this conference
The National Council on Teacher Retirement's (NCTR) Customer Service Workshop is designed for NCTR member agencies to exchange ideas, share best practices, and brainstorm innovative strategies for delivering exceptional customer service to both customers and employees. The 2026 workshop focuses on leveraging data and artificial intelligence to streamline operations, enhance communication, and improve the member experience for public retirement systems. The agenda includes discussions on federal policy impacting public retirement systems, practical AI applications, predictive insights for proactive member service, and strategies for effective professional communication and leadership.
Attendee roles and functions
Roles and teams represented at Customer Service Workshop
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Conference verticals
Public-sector and commercial markets covered by this event
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